Frequently Asked Questions
What is an AI Agent and how is it different from a chatbot?
An AI Agent is a digital employee trained with your company’s real knowledge and processes. Unlike basic chatbots that only answer predefined questions, AI Agents can qualify leads, schedule appointments, follow up, and execute workflows across multiple systems.
What channels can the AI Agent work on?
Our AI Agents can operate on WhatsApp, website chat, email, Instagram, CRM platforms, and internal tools. They integrate into the systems you already use, so there is no need to change your existing ecosystem.
Is the AI Agent secure?
Yes. We design agents with controlled knowledge sources, defined behavioral limits, and secure integrations. Data access is structured and aligned with your operational requirements.
How does the implementation process work?
We start by understanding your workflows and goals. Then we design the agent’s role, train it with your business data, integrate it into your systems, and continuously optimize performance based on real usage.
What are the main benefits of implementing an AI Agent?
AI Agents help reduce response time, improve lead qualification, lower operational workload, and maintain consistent communication across channels — allowing your team to focus on high-value tasks.
Do AI Agents replace employees?
No. AI Agents handle repetitive and structured tasks, while your human team focuses on strategy, decision-making, and relationship-building. They are designed to enhance productivity, not replace expertise.
Sends emails, WhatsApps, confirmation links, updates CRMs, and much more.
AI is not here to replace us, but to amplify us.
About Us
At GenIAI, we help companies scale intelligently using Artificial Intelligence Employees designed to work as part of the team. We don't sell generic tools or chatbots. We analyze each business, design a customized AI Agent, and deploy it to respond, execute tasks, and operate 24/7, allowing people to focus on higher-value work.
Tell us what your company needs and we will contact you to design the best solution.
Ready to move from manual operations to AI-driven growth?
Transform your operations from time-consuming to high-performing." Geniai Agents delivers AI systems rooted in decades of real-world experience in international markets and digital growth. We don't just implement; we architect the intelligent systems your business needs to thrive.
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